Customer services

This Is Service Design Methods: A Companion to This Is...

Adam Lawrence, Jakob Schneider, et al.

A Guide to Customer Service Excellence

James Vanantwerp

The Apple Experience: Secrets to Building Insanely Great...

Carmine Gallo

Erfolgreiche Kundenakquise: Tipps und Tricks fur...

Andrea Waldl

The Curated Experience: Engineering Customer Service to Build...

Amas Tenumah

Voiceless Customer: Why Customers Leave

Fabiola Corvera-Stimeling

Customer Winback: How to Recapture Lost Customers--And Keep...

Michael W. Lowenstein y Jill Griffin

Games Companies Play: An Insider's Guide to Surviving Politics

Ciaran Parker y Gerry Griffin

Tracks: A Blueprint for Customer Development

J. Capone Michael

The Best Therapy Experience(R)

John Vacovec

International Journal of Customer Relationship Marketing and...

Eid

Telecom Convergence, 2/e: How to Profit from the Convergence...

Steven Shepard

Wired and Dangerous: How Your Customers Have Changed and What...

Chip R. Bell y John Patterson

Customer Loyalty

Justin Sachs

The Science of Service: The Proven Formula to Drive Customer...

Mark Colgate

Customer Obsession: How to Acquire, Retain, and Grow...

Ricardo Pomeranz y Abaete de Azevedo

Introduction to Service

Harry Katzan Jr

When Retail Customers Count

Mark Ryski

DAY TRADING STRATEGIES: 2 books in 1: Master the best methods...

MARK BROKER

Customer Relationship Management

Managing Customer Relationships And Building Loyalty

S'pore) Wirtz Jochen (Nus

Gestión de quejas y reclamaciones en materia de consumo...

ENCARNACION ROJO FRANCO

En la cesta No disponible

Atención básica al cliente. COMT0211 - Actividades auxiliares...

Carlos Alberto Miguel Ángel;Torres Gómez Mateos de Pablo Blanco

En la cesta No disponible

Habilidades comerciales. COMT051PO

JOSE ANTONIO BERENGUER BERENGUER

En la cesta No disponible

Connect: How to Use Data and Experience Marketing to Create...

Lars Birkholm Petersen, Ron Person, et al.