Customer services

The Offer You Can't Refuse: What If Customers Want More Than...

Steven Van Belleghem

The Customer Service Survival Kit: What to Say to Defuse Even...

Richard Gallagher

The Curated Experience: Engineering Customer Service to Build...

Amas Tenumah

The Apple Experience: Secrets to Building Insanely Great...

Carmine Gallo

Erfolgreiche Kundenakquise: Tipps und Tricks fur...

Andrea Waldl

Customer Service: Aiming for Excellence

Timothy P. Bonomo

Looptail: How One Company Changed the World by Reinventing...

Bruce Poon Tip

Managing Customer Trust, Satisfaction, and Loyalty through...

Finanzielle Nutzenrechnungen Im Technischen Vertrieb Und...

Lucas W Heilmann

Customer Winback: How to Recapture Lost Customers--And Keep...

Jill Griffin y Michael W. Lowenstein

Voiceless Customer: Why Customers Leave

Fabiola Corvera-Stimeling

Progressive Trends in Knowledge and System-Based Science for...

Successful Customer Service: Get Brilliant Results Fast

Pauline Rowson

Customer Relationship Management

It's All About Service: How to Lead Your People to Care for...

Ray Pelletier

Mastering Zendesk

Cedric F. Jacob

Salesforce CRM - The Definitive Admin Handbook - Fourth Edition

Paul Goodey

Mastering Salesforce CRM Administration

Rakesh Gupta

A Guide to Customer Service Excellence

James Vanantwerp

Customer Loyalty

Justin Sachs

The Science of Service: The Proven Formula to Drive Customer...

Mark Colgate

When Retail Customers Count

Mark Ryski

Games Companies Play: An Insider's Guide to Surviving Politics

Gerry Griffin y Ciaran Parker

The World of Customer Service

Pattie (Northern Arizona University) Gibson

Customer Relationship Management: Marketing 04.04

Michael J. Cunningham